CRM Development Company
Automate processes with custom CRM systems
Data consistency
All operating data is collected, standardized and stored in one place in real time
Performance control
Allows tracking down the progress of each employee and evaluates its effectiveness
Customer management
Records every interaction between brand and customers and analyzes it
Process optimization
Based on the data analysis businesses can improve the efficiency of their work
Experts in СRM solutions
We develop customizable CRM systems to improve operational efficiency while saving time and labor efforts of our clients. Our goal is to help you define the crucial business processes, get rid of unnecessary tasks and reorganize operations through optimization of information flow with efficient in-house CRM.
With our custom CRM development services, we aim to build an all-encompassing product that would efficiently solve business tasks of any difficulty.
Our approach to building CRM systems
Having a vast experience of working with businesses of any size from highly expanded enterprises to startups, we understand the importance of a strong customer relationship management software.
- Discovery
- Solution
- Development
- Integration
Discovery
Every project begins with a conversation. We take time to carefully listen to your needs, goals, and objectives for the product. We learn about how your business operated on a daily basis: its primary tasks, strengths, and drawbacks.
Solution
We put together and analyze every piece of collected information to provide the most suitable solution for your specific business needs. Of course, every decision is discussed with you to plan every step of product implementation.
Development
Our experience has proven that developing and testing software piece by piece, module by module is the most effective approach to building CRM systems. This way you get to make decisions and rule over the project how you see fit, while we receive feedback and make changes right in the process.
Integration
We do not only code the product, and we want to make sure it works exactly as you need it. We present the software to your personnel, supervise and support the process of CRM integration and explain how it works. We understand that introducing complex business products is not easy, which is why we want to try to do everything possible to make sure it goes smoothly.
Common concerns over CRM integration
Data Import
Losing data integrity is one of the most common fears business have upon introducing new software products. With our gained tech expertise we can transmit everything you need into one consistent system no matter whether you have stored it in paper notes or Excel tables.
Integration with other software
Sometimes, apart from the usual system for efficient customer relations management, our clients want to connect the product to other software to make it available for other divisions (e.g., Accounting, Human Resource or Procurements).
While it is achievable, it might take more time to develop the CRM with all additional connections to run smoothly.
Transition time support
We do not end our cooperation upon the release. If you need help integrating, introducing and guiding your personnel to use the new system, we will be there to help.
We explain the principles of work, listen to the feedback, advice and also make adjustments to be sure that new system operates as you wanted it to.
